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Medical Disclaimer

Last Updated: November 17, 2025

What Mira Is

Mira is a technology product that provides:

• Fall detection monitoring using radar technology
• Emergency alert capabilities to designated contacts and services
• AI-powered companion conversation features
• Support for independent living and peace of mind

Mira is designed as a supplementary safety and companionship tool to support quality of life for individuals who wish to maintain their independence at home.

What Mira Is Not

Not a Substitute for Medical Advice

Always consult with qualified healthcare professionals regarding medical decisions. Mira should not replace:

• Regular check-ups with your GP or healthcare provider
• Professional medical advice, diagnosis, or treatment
• Prescribed medical devices or monitoring equipment
• Emergency medical services or emergency calling systems
• Professional assessments of fall risk or medical conditions

If you have questions about how Mira might fit into your personal safety plan, please consult with your healthcare provider, occupational therapist, or other qualified professional.

Individual Results May Vary

The effectiveness and user experience of Mira depends on many factors, including but not limited to:

• Proper installation and positioning of the device
• Environmental conditions (room layout, furniture, interference)
• Internet connectivity reliability
• User's physical characteristics and movement patterns
• Regular maintenance and system updates

Limitations and No Guarantees

While Mira uses advanced technology, users should be aware of the following limitations:

Fall Detection Limitations

• Mira may not detect every fall or emergency situation
• False positives (incorrect alerts) may occur
• False negatives (missed events) may occur
• Detection accuracy can be affected by environmental factors
• System requires reliable internet connection to function

Emergency Response Limitations

• Response time depends on factors beyond our control (network connectivity, emergency services availability)
• We cannot guarantee immediate connection to emergency services
• System functionality depends on internet and power availability
• Users should maintain alternative means of emergency communication

AI Companion Limitations

• AI conversations are automated and not provided by licensed counselors or therapists
• AI companion is not a substitute for human social interaction or professional mental health support
• Conversations are limited to the capabilities of current AI technology

Emergency Services

While Mira is designed to facilitate contact with emergency services when a fall or emergency is detected, users should understand that:

• Direct calling is always preferred: If you are able to call emergency services yourself (999/112), always do so directly
• Mira is supplementary: Mira should be considered a backup system, not your primary means of emergency communication
• No guarantees: We cannot guarantee successful connection to emergency services in all situations
• Technology dependencies: System relies on internet, power, and telecommunications infrastructure
• Response times vary: Emergency service response depends on their availability and prioritization

Beta Testing Program

Mira is currently offered through a Beta Testing Program. Beta products are developmental and may:

• Contain bugs, errors, or performance issues
• Have features that change or are removed without notice
• Not perform to final product specifications
• Experience unexpected behaviors or downtime

Beta participants should not rely solely on Mira for life-critical situations and should maintain backup safety measures.

Health and Safety Recommendations

For optimal safety and well-being, we recommend:

• Comprehensive safety plan: Use Mira as part of a broader safety strategy, not as your only safety measure
• Regular health check-ups: Maintain regular appointments with healthcare providers
• Home safety assessment: Consider a professional home safety assessment to reduce fall risks
• Multiple communication methods: Keep a mobile phone or landline accessible for direct emergency calls
• Inform caregivers: Ensure family members and caregivers understand Mira's capabilities and limitations
• System testing: Regularly test Mira to ensure it's functioning properly

When to Seek Medical Attention

Professional Consultation Recommended

Before using Mira, we recommend consulting with:

• Your GP or primary care physician about your overall health and safety plan
• An occupational therapist for home safety assessment and fall prevention strategies
• A healthcare professional familiar with assistive technology to discuss whether Mira is appropriate for your needs

No Medical Claims

SAFEGUARDAI (MIRA) LTD makes no claims that Mira will:

• Prevent falls, injuries, or medical emergencies
• Diagnose or detect medical conditions
• Treat or cure any disease or medical condition
• Improve health outcomes or medical conditions
• Replace medical care or professional medical equipment

Any improvements in confidence, peace of mind, or quality of life are potential benefits of the monitoring and companionship features, not medical interventions.

Disclaimer of Warranties

Mira is provided "as is" without warranties regarding:

• Perfect or error-free operation
• Detection of every fall or emergency
• Successful connection to emergency services in all cases
• Specific health or safety outcomes

See our Terms of Service for complete warranty information and limitation of liability.

Questions About Your Health

If you have questions about:

• Your fall risk or balance issues
• Appropriate assistive technology for your situation
• Medical conditions or symptoms
• Whether Mira is suitable for your specific circumstances

Please consult with qualified healthcare professionals. Our customer support team can answer questions about Mira's features and operation, but cannot provide medical advice.

UK Regulatory Information

Mira is not registered as a medical device with the Medicines and Healthcare products Regulatory Agency (MHRA). It is marketed as a consumer technology product for home monitoring and companionship.

If you have concerns about medical device regulations or product safety, you may contact:

Changes to This Disclaimer

We may update this Medical Disclaimer from time to time to reflect:

• Changes in product features or capabilities
• Updates to regulatory requirements
• Clarifications or additional information

The "Last Updated" date at the top of this page indicates when this disclaimer was most recently revised. Material changes will be communicated via our website and to registered users.

Contact Information

Acknowledgment

This Medical Disclaimer is provided in good faith to ensure users understand the nature and limitations of the Mira product. It does not limit your statutory consumer rights under UK law.